When choosing a real estate professional, get to know their history!
We consider the satisfaction of our clients to be our greatest career achievement, and take pride in our high volume of repeat business and referrals. In fact, meeting our clients' needs and expectations is simply not enough. Our goal is to exceed our clients expectations, every time!
Call us today - We'd love to add you to this growing list!
I really couldn't have had a kinder, more patient Realtor walk me through a stressful and sometimes overwhelming process. I always felt you had my best interests in mind as we looked at properties. I never felt any pressure because I felt you really wanted me to be happy with my final purchase. And it was all done with not only thoroughness and professionalism but a whole lot of HEART. Thank you so much Shannon for all you've done for me. You are truly a special person.
With sincere and hearfelt appreciation,
You go above & beyond. We bought and sold our home with your help and hope to return to the Okanagan. With your assistance we will buy in Summerland again!
Although everything you did for us was amazing, the one aspect that I appreciated the most was explaining and walking us through all the logistics of buying a home as it was our first and we knew NOTHING about it. You walked us through it and explained everything so that we could proceed with confidence.
From the original purchase of the house to the ultimate sale of it, your attention to detail & pre-listing advise were most valuable and worthwhile. Video and still photos were good too. Your ability to be flexible considering what I threw at you was what I liked best.
Al and Shannon,
First and foremost, Devon and I would like to thank you both for going over and beyond what was required in the sale of our home. Kindness like that rarely exists nowadays!
Everything you did for us was absolutely appreciated 100%. If we ever make it back up that way we would not hesitate to contact you guys! SO THANKS AGAIN!!!
Devon, Kaitlyn, Oaklyn, Haidyn & Pickle
We want to express our appreciation with your help during this huge move into the new house. Your assistance during this transition has been an immeasurable assurance and your connection to the community has been a wonderful resource.
The professionalism but more so your kindness has been more than expected and we both thank you.
Shelley and Stu
Al & Shannon treated us with utmost care and a high degree of professionalism. They paid attention to every detail so that we could leave the sale of our home to their expertise. Al & Shannon were reassuring and confident that the outcome would proceed favourably, and it did. Thank you Al & Shannon!
Erna and Pastor Larry Schram
We had a lot of fun with you guys. Thank you for taking the time to get us into our first home and for your patience. Really appreciate the gift and the thought behind it. You are great :)
Names Withheld at Writer's Request
We have known Al for several years and he has worked with us before. We would not hesitate to recommend either of them to assist in buying or selling in the future. It was a pleasure working with Al and Shannon.
Shirley and Art Rutter
I have appreciated that when my parents were looking for a home, Al did not tell un-thruths about properties and was not trying to "pull the wool" so to speak. He has worked hard for our family and friends and that is appreciated.
Integrity, friendly + honest, willing to go the extra mile - love that Shannon is a hugger . We greatly appreciated the little extras Shannon and Al did for us that we know were above and beyond their duties.
Christine Wedgewood and Cliff Wedgewood
We feel so fortunate to have bought our home with the help of Shannon & Al. They went over and above to find the perfect home for us. We had very specific requests & they did not waste our time on houses that would not work for us. Their knowledge, dedication & honesty surpassed our expectations. They arranged everything that we needed to have a positive experience buying our home. We were from out of town and did not have local contacts for specific quotes that we needed to make sure we were purchasing the home at the right price.
Their knowledge, reputation and connections brought top-notch contractors & home inspectors to help us.
We are so thankful to have had them as our realtors & to have met such amazing people during the process.
We recommend Shannon & Al to people we have talked to about our move & will recommend them for future services to our friends, family, acquaintances and co-workers.
Thank you for being you & bringing so much value to our home purchase experience.
Shannon did an absolutely magical job of finding my husband and I a gorgeous home in Summerland many years ago, so it was obvious to ask for her help in selling it after my husband passed away.
The task of selling our home under such circumstances was quite a mountain to climb. Shannon and Al were so incredibly there for me...in ways that went far far FAR beyond the call of duty.
I was blown away by the generosity of their hearts.
In their expertise they are keenly attentive to every practical detail.
And their value of kindness infuses each detail with sensitivity and care.
They know what matters.
Shannon and Al are exceptional human beings...and together they are a dynamic team.
They truly love what they do...with joyous enthusiasm :) :)
To know them is to love them!!!
Working with Shannon & Al was a fantastic experience. Both showed a true and sincere desire to see us as the sellers, sell quickly and be happy with the outcome. This is the second time we have used Al as our representative. He has always been very professional and personable, never pressuring. This is our first time working with Shannon, hopefully not our last. Shannon was very helpful and had great ideas in design and colour choices for the few renos we carried out. The whole experience made us feel like part of the team, where all our thoughts & concerns were considered to reach the end goal. Both are incredible and a force to be reckoned with, managing to sell our house by it's first day on the market.
Dave and Lana Carrusca
Having you as our realtors was a blessing. You were both so friendly, cheerful, accomodating AT the same time - professional! Truly a pleasure! Thank you both!
The experience was fun, exciting. Shannon was extremely patient with us and showed us many properties. Al was super at negotiating. Thank you to both Shannon and Al for excellent care.
Shannon always listened to our concerns, questions & needs and always took the time to get answers & results. Everything we needed done was done. (She also laughed at our jokes).
Pamela and Timothy Watson
Through 2 difficult moves in a very shorttime, Shannon's support, honesty and help was above none. She kept us informed every step of the way which enabled us to make decisions without second guessing what we were doing. I would highly recommend Shannon for any of your Realty needs.
We can't thank you enough for all the time and support you gave us in buying our home. Who knew that moving forward in a positive way could be such a roller coaster ride?
We feel fortunate that you were there to tame our fears and help us through.
Your patience and expertise made it possible for us to have something wonderful. THANK YOU!
Warm regards always,
Maggie, Sandra + Derek
Shannon worked hard to get a deal for us while dealing with a difficult seller. She found answers a.s.a.p. to our questions and concerns, constantly in touch by phone and email, making it easy for us as we lived in Kamloops. We always felt "in the loop".
Nancy and Peter Tamblyn
Shannon and Al went long way to make this happen for us. We are very grateful and recommend them to anyone!
Dana and Joseph Krepela
Your sense of humour, and you getting mine helped relieve a lot of the stress at this time. That made buying, selling and moving a lot easier. You were good at recognizing what I wanted and you kept the details clear.
Unlike some Realtors we've worked with, you're not "pushy" at all - no pressure! Great service, open, honest & very thoughtful.
Greg and Etsuyo De Gagne
You took personal care and attention to our needs. You have a strong work ethic. We think you are awesome! You are a Realtor who is patient and spends the time to listen. You then took action and helped me buy the perfect home and then sell my current home with expertise. We have and will recommend you.
Rosalie Taylor and Sandra DeRosier
Helping us with buying our home was made very simple by your knowledge and efficiency. You were very helpful, friendly, always available to help with our questions. You made our experience with you to be very memorable. Your kind special touches were always a very pleasant surprise. We always felt very spoilt.
You are a kind concientious professional. You were very good to us Shannon. We enjoyed working with you. We wish you every success in the future.
Names Witheld at Writer's Request
You explained the market situation in an interesting way and were very truthful. We liked your honesty, integrity and willingness to go the extra mile for us best.
Shannon is fun to work with, we learned to trust her very quickly. She puts a lot of effort in her job (which is more like a passion to her). We would absolutely refer her services to our friends!
Barb and Dan Dalton
We liked your enthusiasm and patience best.
Moving my parents to Summerland was a big undertaking. Shannon helped us through it with patience and great knowledge of the local adult/senior-oriented stratas.
Even though we just met we were able to work quickly and effectively through trust & resoect to find the home we didn't expect to find by helping us filter out the houses that didn't meet our objectives using a no nonsense approach. Your knowledge of the area was most valuable and what you didn't know you researched. We liked best that you listened. You gained our trust & respect through listening. You were genuinely excited when we (the 3 of us) found the house which was meeting our stated objectives.
You do a lot of things right, don't change, keep the sincerity. We were very satisfied and will definitely refer your services because of your sincerity, respect, effort, flexibility, ability to cope with bad humour and smart alec [sic] clients!
Brenda and Dwayne Breitkreutz
Rearranging the furniture so the house would look more attractive to potential buyers was most valuable and worthwhile. Can't think of anything that would have made it better. We were very satisfied and will definitely refer your services because our experience working with you was very positive. Everything happened so timely, so smoothly. We don't think it could have been improved on.
Margareth and Evert Ten-Hove
Being out of province I would have to say the way you saved time by setting up tons of viewings in one day was most valuable and worthwhile! I liked your sense of humour best. Very satisfied, I will refer your services because you are a very sweet person and truly care. I actually learnt a lot working with you, some of which I will value for the rest of my life.
In the past year I wanted to sell my home, and since then I bought a home and sold one other home. I used Shannon for all three deals. I picked Shannon out of the phone book. That was the first thing I did right. When I hire someone my only concern is that they are a professional. I not only got a professional who knew what she was doing, I made a friend.
It wasn't just that Shannon knew her job and was good at it. She wanted my place to sell ahead of all the others in the same class, and that was the second thing I did right. I listened to her! I had neighbours that told me what I should do to sell my place. Shannon just said, "that doesn't matter" and she was right. On the selling of the second home there was some things that I thought would be an advantage. Shannon said, "get rid of that".
Now if you have the good fortune to have selected Shannon as your Realtor, listen to her.
Your honesty and commitment to helping us find the 'right' house was most valuable and worthwhile. We could trust what you said and knew you were looking out for us. We were very pleased working with you, nothing could have made it better. We were very satisfied and will definitely refer your services because you're honest, friendly and committed to your clients, just knowing that no questions regarding purchasing a home were "too silly" and having a realtor who was on our side looking out for what we wanted, making the experience positive, no matter how "long" it took!!
Your honesty was most valuable and worthwhile and you were fun! You couldn't have made the experience any better. We were very satisfied with your services and will refer you to friends, family and acquaintances because we found you truthful and helpful. We appreciated your realistic approach to pricing.
Heinz and Ida Bitzer
Very efficient and professional service. Very friendly and personable. I definitely feel your services would be of benefit to others and I will refer you because they would appreciate your expertise.
Your friendly service and diligence were most valuable and worthwhile. We liked your professionalism and knowledge best. This experience was even tougher than I have ever dealt with. You were great. Don't change a thing. We feel your services would be of benefit to others and we will refer you because you are very professional and resolved all of our questions and problems as they arose.
Tammy and Rick Lee (again!)
We liked your professionalism, attention to detail, willingness to answer any questions & finding the answer if you didn't know.We were very satisfied with the services you provided for us. We were very pleased you kept in touch with us - kept us informed. Always felt very comfortable with you and it was like dealing with a friend. Thank you.
Names Witheld at Writer's Request.
Your advice, your pleasant manner & attentiveness were most valuable and worthwhile. The fact that you advised but also listened to what we had to say was what we liked best! We think you did a great job! We were very satisfied and will definitely refer your services!
Deloris and Leo Chenier
You always go out of your way. You're honest, trustworthy and always have a smile on your face :). I liked everything about working with you. I can't think of anything to make it better. I was very satisfied with your services and will refer you to friends, family, acquaintances and colleagues. I already have!
Name withheld at writer's request
The way you researched things for us was what we found most valuable and worthwhile. You always have our best interests in mind. Can't think of anything to make working with you even better!! We were very satisfied, feel your services would be of benefit to others and will refer your services to others.
Karen and Ryan Parcels (again!)
Your inside information about houses and properties was most valuable and worthwhile, as well as assistance with the home buying process, as we were first time homebuyers. We found you to be very knowledgeable, kind and efficient. You are a very good communicator, as well. We will refer you to others because we had a great experience with you.
Name withheld at writer's request
Even though you weren't our agent you were helpful to us & we felt that we could trust you. You were willing to go the extra mile to make the deal work - both for your clients & for us too, we felt. Can't hink of a thing that would have made it any better. You are very professional - but also friendly and caring. You do the little extra things that make a difference! We will refer you to others for all of the above reasons.
Clarice Anderson (Home was For Sale By Owner with no agency representation. My clients were the purchasers)
We love that you put your whole heart into what you do and that reflects in the delightful quality of the service that you offer. Your ever-positive outlook, your contagious enthusiasm, your sensitivity to our needs & situation and most of all your glad willingness to help out in whatever way possible was what we liked best! We will most definitely refer you to others because they would be blessed to have you working your magic in their lives! Working with you has been a delight; you so obviously love what you do & that shows in the tender loving care you put into every detail you attend to. Thank you Shannon!
Sheila and Nino Polito
Having you be so knowledgeable on procedure, and if not knowing the answers, promptly attaining them was most valuable. I liked your positive energy when selling and close attention to details while purchasing a home. We were very satisfied with your services and will definitely refer you to others. We already have! Thank you again & again for all your assistance in babysitting us through the real estate process. We can't thank you enough.
Name withheld at writer's request
Most worthwhile was your clear explanations about how the legal aspects of the sale are done. Best was the friendly service - long talks. Very satisfied, I will definitely refer you to others because you are an excellent realtor. I appreciated your professionalism and the creative ideas in staging the home for sale.
Your honesty and keeping me informed as to what was happening was most valuable. I liked best that you were not only my realtor but became a friend as well. Just being yourself was enough. I was very satisfied; I will definitely refer you to others because you are great at your job.
Mrs. Agnes Morris
Your help in purchasing our new home was most valuable and worthwhile. Your caring in what we looked at and bought was the best. You know your stuff. We were very satisfied and will definitely refer your services.
Tammy L. and Rick Lee
Your advice was most valuable. You made it as least stressful as possible. I wouldn't change a thing. We were very satisfied and will definitely refer you to others because I felt you had our best interest in mind, not just trying to sell a house.
Karen and Ryan Parcels
Most valuable and worthwhile was your staging; helping to arrange the house & tips to make it the most appealing. Your energy was the best & you were always professional & listened well. I was very satisfied with your services and will definitely refer you to friends, family & acquaintances because you balanced the desire to get us the best value & quick sale well with concern for the livability of the house when staging. You were open & straightforward. I really felt like you had our best interest at the forefront.
You seemed most concerned that all matters were addressed accurately. You were like a breath of fresh air. We were very satisfied with your services and we will refer you. We enjoyed working with you.
Name withheld at writer's request
Your upbeat positive attitude was most valuable. Best was you had great instinct for understanding our needs. Nothing could have made our experience better. We were very satisfied and will definitely refer your services to family and friends because you are fabulous!!! We were very pleased with your representation. Thanks for all your hard work and commitment to finding us the perfect home!
Vance and Janyce Resh